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Gain serenity by integrating the possibilities of leadership in your projects by being accompanied by L.I.PARTNERS
former Head of Culture and Performance, Chèque déjeuner, UP Group
L.I.PARTNERS consultants are professional and inspiring. They are fully committed to fulfilling their commitments and developing projects in line with the strategy and values of our company.
At the crossroads of Digital, Well-being and Performance, L.I.PARTNERS brings together experts who are leaders in their fields, supporting the transformation of organisations.
Our interventions are inspired by natural cycles to develop team leadership and accelerate project success by generating value that makes a difference for people and organisations.
3 core values (Sharing, Integrity, Inclusion) guide the actions of our consultants and our community of 40 experts and make L.I.PARTNERS a company apart where the demand for sustainable performance is easily combined with the pleasure of working.
Engage the Fulfillment and Professional Serenity of Each of Your Employees in the Service of Collective Performance
Our Training Philosophy serves your performance by creating impact in learning experiences :
Creating Magic through Educational Games
Creating Anchoring through our Accompaniment over time
Creating Adhesion by varying the modalities: Distanciel-Presential mix
KNOW-HOW
L.I.PARTNERS is a member of the FFP and has been involved in the OPQF/ISQ quality approach since 1995 in the fields of People Management, Personal Development and Marketing-Sales-Communication.
Qualiopi certified in the "Training Actions" category since 2021
L.I.PARTNERS has transformed the sales practices of the brand's salespeople by working on their know-how and skills around a course consisting of 3 workshops.
L.I.PARTNERS also designed a dedicated website and an e-learning course to anchor the sales methods of prospecting.
The strong growth of the company leads to regular recruitment of newcomers.
L.I.PARTNERS has created an integration module on negotiation to provide a solid and homogeneous basis for each person, with application exercises on the use of the sales pitch.
In a context where tourism is one of the sectors most severely affected by the crisis, the company's sales representatives are faced with customers who have new objections and the fear of returning to the field has set in.
The aim of this training was to teach them new commercial practices linked to the new offers and to regain their confidence to visit their historical customers and make sales.
The "workshop" is a post-training training tool that promotes anchoring. Workshops are face-to-face training workshops for a group of 6 to 8 employees. Like a play, the workshops combine an organisation in a given context, characters and situations. They are led by a pair of facilitator-coaches and an actor. The short format (0.5 days) takes into account the constraints of availability
Creating a future as a possibility for people, for the world, where they can recognise themselves and want to take action to make that world happen.
They enlist themselves in this possibility.
HOW TO TURN A PROJECT AROUND IN AN IMPOSSIBLE SITUATION ?
L.I.PARTNERS is based on the work of W. Erhard and C. Jensen, Professor at Harvard Business School about a new paradigm of collective performance which is based on 3 laws :
people's performance is related to their perception of situations
The way we perceive the situation originates in language
Future-oriented language transforms the way situations are seen
And thus create a new favourable context for your transformation project where action already brings success !
REWRITING THE FUTURE OF YOUR ORGANISATION
For each project, a future is already written. It includes beliefs, hopes, fears, resignation, cynicism and lessons learned by people through their experiences. Although this future is hardly ever talked about, it is the context in which people try to create change.
This notion of the future is instinctive. We know that this is what will happen, whether we can put it into words or not. This is called the default future.
KNOW-HOW
Manager, Cofidis, Credit Mutuel CIC Group
L.I.PARTNERS' assets: great availability, simplicity and sincerity in what they say, a well-framed project which has not only enabled the development of the commercial rebound and multi-equipment, but has also given a new lease of life and energy to the consultants.
RENAULT wanted to set up a skills assessment of the network's 8,500 sales and after-sales employees (Directors, Managers, Sales & Service Advisors) in order to define the relevant development plans to support the changes in the automotive distribution professions of tomorrow (digital, customer orientation, etc.).
L.I.PARTNERS assisted RENAULT in :
Performance improvement / Management committee support
The management committee teams of several European Faiveley Wabtec sites went into detail on each step of the Lencioni model in 2-day workshops.
During these workshops, the ability to work together was strengthened and it was possible to pursue new ambitious goals (linked to real projects)
After each workshop, there was :
Field Action Valuation is an activity that consists of increasing the value of the results of the field action in order to transform possibilities into opportunities.
CONTEXT & PHILOSOPHY
In order to evolve and grow, companies invest in the development of their staff's skills. Training allows the implementation of actions necessary for the acquisition of new knowledge and skills, as sought by the company.
However, it is common to observe a lack of ROI in its training actions, i.e. a lack of implementation. And thus missing their final goal.
Our on-site actions support organisations in finding the Resources to get into action and implement the learning. Our consultants find the most impactful way to implement the learning with a feedback loop that feeds the strategy
KNOW-HOW
Field Coaching
Visual Management
Implementation of brand commitments
Field surveys
With L.I.PARTNERS, we have achieved a 24% increase in turnover by assisting the network's counter staff and managers on site to implement the fundamentals of customer relations
Director of Professional Services
La Poste Group
Support for PRO post office teams in developing a sales mindset (sales posture of agents and management sales actions).
The Post Office has embarked on a project to overhaul and develop "professional" areas. This is a project to transform an area initially used for logistical purposes (deposit/collection/sales counter) into a reception and customer relations area, where new services with greater added value can be discovered and used.
L.I.PARTNERS helped La Poste to launch a new stage in its "coté Pro" plan, embodied by the project to support change at the point of sale
Its purpose is to make tangible in the eyes of customers and prospects :
Respect for the Pro-Business sales method, which reflects La Poste's desire to focus on professionals and its service-oriented mindset
The advantages associated with the new environment through improved relations and a commercial spirit
Citroën & You project :
Design and deployment of an educational approach for sales outlets to implement the brand's service commitments
L.I.PARTNERS designed and deployed an educational training/coaching approach for the implementation of the commitments and the appropriation of service attitudes in Citroën sales outlets
Deployment of the Citroën & Vous project in 350 sales outlets in France with a satisfaction rate of over 95%.
Creating the context for impactful and serene action that enables people, relationships, projects and organisations to flourish and achieve.
BACKGROUND & PHILOSOPHY
We believe that successful organisations of the future will need to be in continuous improvement to link...
... to become a company in which teams are inspired and develop a clear and serene vision that engages their employees and customers.
Guided by the values of sharing, community and inclusion, L.I.PARTNERS' mission is to audit, inspire and advise leaders who will impact the world.
KNOW-HOW
Blue Ocean Strategy - Creating competitive advantage
Values Leadership
WVP - Winning Value Propositions
Mentoring
Implementation of Objective-Based Management
Harmonisation of cultures
Audit of skills and processes
L.I.PARTNERS has helped us to put the sales person wherever he or she looks, in a position, duty and focus to prospect
L.I.PARTNERS has enabled us to achieve 27% more margin on a scope of €500M
Sales Director INETUM (ex SCC France)
This distance selling credit company is changing its business model by offering mobile phones and insurance. However, the sales force is not keeping up:
It does not understand the expansion of the product range and is unable to market it
Productivity per hour is declining and so are sales
The sales force becomes demotivated
Customers are more and more demanding in this market
MISSION L.I.PARTNERS :
L.I.PARTNERS helped us to motivate the 70 best sales people at RENAULT with a 20% increase in sales and 80% of financing penetration. Their multi-disciplinary teams know how to initiate change and are ROI oriented
Distribution Manager
RENAULT
Supporting professionals to find the resources to get moving & Create Magic at work
CONTEXT & PHILOSOPHY
The quality of recruitment has a direct impact on customer satisfaction
KNOW-HOW
Profile assessment
Turnkey recruitment
Headhunting
Placement
Employer Brand Consulting
Transition Management
Assessment Center
Interim Management
Career assessment
Assessment of potential
KNAUF is regularly looking for field sales representatives to prospect and manage a customer portfolio.
For the past 10 years, ITC has responded to this demand by implementing a rigorous turnkey recruitment process :
Purpose of the assignment : Sourcing, selection and provision of a resource to support the Christian Dior Couture Customer Service teams during the COVID period.
The profile sought : International Customer Relations Officer at Christian Dior Couture with the following tasks :
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